Shipping policy

Shipping Policy

Free UK Delivery

KivoWatch offers free standard delivery on all UK orders.

There is no minimum order value required to benefit from free standard delivery.

Delivery Times

Orders are generally delivered within 4–8 working days.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, public holidays or periods of high demand.

Order Processing

Once your order has been processed and dispatched, you will receive a confirmation email with your tracking information where available.

Tracking Your Order

Once tracking information is available, you can use it to follow the progress of your delivery.

Please allow some time for tracking information to become active after dispatch.

Incorrect Delivery Address

Please make sure your delivery information is correct before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible at contact@kivoswatch.com. We will do our best to update your details if the order has not yet been dispatched.

Once an order has been dispatched, we may not be able to change the delivery address.